Employee Resource Groups: Building a Support Network for Parents and Caregivers

Employee Resource Groups: Building a Support Network for Parents and Caregivers

Employee resource groups (ERGs) have fostered a culture of support and inclusion in many workplaces today. For working parents and caregivers, creating ERGs provides much-needed relief and empowerment as they navigate the complex balance between their professional responsibilities and caregiving duties.

With nearly one-quarter of U.S. adults splitting their time between full-time work and caregiving, the importance of establishing these groups cannot be overstated. This article explores how ERGs can serve as vital support networks for parents and caregivers, enhancing workplace culture and promoting best practices.

The Growing Need for Support

The U.S. population is aging rapidly, with the 65-and-older demographic expected to represent 23% of Americans by 2054. This shift places increasing demands on working-age adults, many of whom must now care for both aging parents and young children.

The stress of juggling these responsibilities can be overwhelming, leading to what is known as the “sandwich generation”—those who are simultaneously raising children and caring for elderly parents. This dual role often results in significant mental, physical, and financial strain, making the need for workplace support even more critical.

According to a report by Guardian Life, 22% of U.S. adults are currently managing full-time work and caregiving responsibilities. The pressure on these individuals is immense, particularly as traditional family structures evolve.

In the 1960s, approximately 50% of mothers with children under 18 were stay-at-home parents. However, economic realities make this arrangement increasingly rare today, with most families requiring two incomes to meet financial obligations. The added challenge of finding affordable childcare only exacerbates the burden on working parents.

Moreover, the COVID-19 pandemic further intensified these challenges. Many working parents, especially single mothers, were forced to leave the workforce to care for their children during the pandemic.

As of September 2020, only 67% of unpartnered mothers were employed, a significant drop from 76% six months earlier. This decline was nearly double for Black and Hispanic unpartnered moms, highlighting the disproportionate impact on minority communities.

The Role of Employee Resource Groups

ERGs are voluntary, employee-led groups that unite individuals with shared experiences or interests. For parents and caregivers, ERGs offer a platform to share resources, provide mutual support, and advocate for workplace policies that address their unique needs.

Unlike Employee Assistance Programs (EAPs), which often focus on providing external resources, ERGs create a community within the workplace where employees can connect, share experiences, and offer practical advice.

Establishing an ERG for parents and caregivers can help organizations address several critical areas:

Mental and Emotional Support

Caregiving responsibilities can significantly impact mental and emotional well-being. ERGs provide a safe space where employees can discuss their challenges, share coping strategies, and receive emotional support from their peers. This support network can be invaluable in reducing feelings of isolation and stress.

Workplace Flexibility

One of the most significant challenges for working caregivers is managing their time effectively. ERGs can advocate for flexible work arrangements, such as remote work options, flexible hours, or extended parental leave. By voicing the needs of caregivers, these groups can help shape policies that accommodate the demands of both work and caregiving.

Career Development

Caregiving responsibilities often hinder career progression, particularly for women. ERGs can offer mentorship opportunities, career development workshops, and networking events tailored to caregivers’ needs. By providing these resources, ERGs can help parents and caregivers advance in their careers without sacrificing their caregiving duties.

Resource Sharing

ERGs are excellent platforms for sharing resources, such as childcare recommendations, eldercare options, or financial planning advice. By pooling knowledge and experiences, members can benefit from the collective wisdom of the group, making it easier to navigate the challenges of caregiving.

Best Practices for Building an ERG

Building a successful ERG for parents and caregivers requires careful planning and execution. Here are some best practices to consider:

1.      Set Clear Goals

Define the ERG’s objectives from the outset. Whether advocating for workplace flexibility, providing emotional support, or offering career development opportunities, having clear goals will help guide the group’s activities and measure its success.

2.      Ensure Inclusivity

Caregiving responsibilities vary widely, from caring for young children to supporting aging parents. Ensure that the ERG includes all caregivers, regardless of their specific circumstances. This inclusivity should extend to all employees, regardless of gender, race, or sexual orientation.

3.      Leverage Existing Resources

Many organizations already have resources supporting caregivers, such as EAPs or flexible work policies. The ERG should work to amplify these resources, ensuring that members are aware of and can access them. The ERG can also collaborate with other ERGs or departments to maximize impact.

4.      Engage Leadership

Having support from senior leadership is crucial for the success of any ERG. Engage executives to sponsor the group, attend meetings, and advocate for the needs of caregivers within the organization. Leadership involvement strongly conveys that the organization values and supports its caregiving employees.

5.      Measure Impact

Assess the ERG’s impact regularly by gathering member feedback, tracking participation, and measuring employee satisfaction and retention improvements. Use this data to refine the group’s activities and demonstrate its value to the organization.

Final Word: Supporting Caregivers, Strengthening Workplace Culture

Employee Resource Groups (ERGs) for parents and caregivers are more than just a support system. They are integral to any organization seeking to create a best-in-class culture. ERGs create an inclusive and supportive work environment by acknowledging the specific problems caregivers deal with, to which these organizations contribute equally. This is not just a talent retention strategy for organizations; investing in these demographic groups helps to uplift the overall well-being and productivity of employees.

Companies should exemplify the spirit of a truly supportive culture creation approach, and at Best Practice Institute (BPI), we know that well. Our work guiding companies on creating and developing Employee Resource Groups (ERG) enables your employees to achieve this balance between work and caregiving. Reach out to us today and see how we can help you create a more resilient, diverse place of work.


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Louis Carter
Louis Carter is CEO and founder of Best Practice Institute, social/organizational psychologist, executive coach and author of more than 11 books on leadership and management including his newest book just released by McGraw Hill: In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace. He has lectured globally in the U.S., Middle East, and Asia on his work and research in organization and leadership development and is an executive coach and advisor to CEOs and C-levels of mid-sized to Fortune 500 organizations. He was named one of Global Gurus Top Organizational Culture Gurus in the world and was chosen to be one of 100 coaches to be in the MG100 (Marshall Goldsmith) out of 14,000 people as one of the top 100 coaches in the world .

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