Cigna has recently changed the Performance Management system. Through check-in conversations, managers are playing an even more critical role in engagement and helping employees achieve business results.
1. Are there any experts or thought leaders that you have worked with to learn more on the topic of manager effectiveness?
2. Has your organization begun to measure management effectiveness?
– If yes, will you share more about your key criteria for measurement and any key learnings?
3. Are you aware of any other global organizations that are doing this well?